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You may never have an issue/problem/concern at Marist College, but if you do how will you get help for yourself or others?

Complaints Procedures
ConcernsComplaintsFlowchart SchoolDocs
Complaints Procedure
AbsenteeismSee Classroom Teacher, catch up with notes/handouts. If you have a problem, staying away from school is not a solution.

BullyingTell a staff member immediately.

Careers/Subject ChoiceSee Careers Advisor - Subject Curriculum Leader - DP Curriculum.

Damage to School PropertyReport to the office immediately or a staff member on duty.

Friendship - Peer mediator
- Buddy - Whanau Teacher - Dean
- Guidance Counsellor - Classroom Teacher

Homework/Study - Peer tutor
- Homework Centre - Subject teacher - Senior student - Dean

Information - Senior student - Big sister - Whanau teacher - Office - Any teacher

Lost PropertyContact the office immediately.

NCEA - Subject teacher - Mrs Menezes - Curriculum Leader - DP Curriculum

Complaints - Dean - Deputy Principal

Serious Personal Issues - Guidance Counsellor - Dean - DP Pastoral Care

Stolen ItemsAdvise the office or Deputy Principal immediately when theft is discovered.

Subject/Classroom Concerns- Subject teacher - Curriculum Leader - Year Level Deans - DP Curriculum

Inappropriate Use of Text Messaging, Social Media, Internet - Tell a Dean or staff member immediately.

Please see a copy of our detailed
Complaints Procedure here